Following virtual training sessions on Write It So They Read It: Technical Writing for Non-Technical Employees or Proof It! How To Be a Better Proofreader, participants send me questions about grammar and writing and punctuation they encounter at work. For the next four weeks, I’m reaching inside the figurative mailbag to answer questions from readers. Please tag me with your pesky punctuation or confusing word choice question, and I’ll be sure to answer. Below is our first reader Q&A: